Shipping policy

Shipping Policy

We currently ship Australia-wide using Australia Post.

Shipping Rates

Shipping costs are calculated based on the number of items in your order and will be displayed at checkout before payment.

Processing Time

Orders are packed and dispatched within 2–3 business days of purchase.

During busy periods, launches or public holidays, processing times may be slightly longer.

Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow some time for tracking updates to appear after your parcel has been lodged.

Delivery Times

Estimated delivery times are determined by Australia Post and may vary depending on your location.

Once an order has been handed over to Australia Post, delivery delays are outside of our control.

Incorrect Addresses

Please ensure your shipping address is correct before completing your order.

If you notice an error in your address, please contact us as soon as possible. We cannot guarantee changes can be made once your order has been dispatched.

Lost or Delayed Parcels

If your parcel appears to be significantly delayed or lost, please contact us and we will assist you with lodging an enquiry with Australia Post.

Returned Parcels

If a parcel is returned to us due to an incorrect address, failure to collect, or another delivery issue outside of our control, additional postage charges may apply to have the order resent.